Accelerating Impacts of CGIAR Climate Research for Africa (AICCRA) is a USD 60 million three-year project, funded by the World Bank and being led by CIAT, with participating partners from six countries: Ethiopia, Kenya, Zambia, Ghana, Mali and Senegal. This report provides an overview of the Satisfaction Survey that was disseminated to partners to gather their feedback on three of the intermediate Project Indicators (IPI), as laid out in the Project Implementation Arrangements. These indicators capture progress on (1 - IPI 1.3) the satisfaction with the usefulness, accessibility and relevance, particularly for gender and youth responsiveness, (2 - IPI 2.4) effectiveness of partnerships and (3 - IPI 3.3) the use or adaptation of AICCRA-funded climate-relevant knowledge products, decision-making tools and services.
The survey was open from 29 January through 9 February 2022. Cluster leads provided the products/services to survey for their cluster, and they sent the survey to their partners. There were 157 responses from 150 unique individuals. Two individuals reported on two separate Clusters. Five individuals responded twice.
All first year targets were achieved. Satisfaction with the products and services of the project (IPI 1.3) attained an average of 80%; 5% higher than the target of 75%. Effectiveness of partnerships (IPI 2.4) surpassed the target of 75% and achieved an average score of 85% for all criteria including Vision, Leadership, Accountability, Communications & Collaboration and Impact. Through an elaborative capacity development program, IPI 3.3 - which looked precisely at how many respondents have used the products - scored an average of 61% confirmed use; well above the 2.5% target for year one.
Feedback on the survey design and results are also being compiled and will help improve the process for next year. This includes the ability to better survey the partners on the products and services that they have been trained on, providing the survey in French, and trying to anticipate the satisfaction survey to avoid simultaneous timing with the AICCRA Annual Report.