Designing digital climate services with a human-centered approach for impact delivery. Beyond the pilot: Innovative mechanisms for delivering impact at scale

Farmers in many regions face significant challenges in accessing, understanding, and effectively using climate information, limiting their ability to make informed decisions in the face of climate variability. This activity highlighted how digital climate services, designed through a Human-Centered Design (HCD) approach, can address these challenges by aligning climate information with farmers’ needs and decision-making contexts. By framing climate services as an integrated process of production, translation, transfer, and use, the approach emphasized placing farmers at the center of service design to improve usability, relevance, and impact. Examples such as user profiling and prototype climate information bulletins illustrated how HCD can contribute to more actionable and scalable digital climate services. This presentation was delivered during a Priority Topic Thematic Challenges Parallel Session at Science Week 2025, held in Vientiane, Laos, as part of the thematic parallel session “Beyond the Pilot: Innovative Mechanisms for Delivering Impact at Scale,” and formed part of the set of presentations addressing innovative mechanisms for delivering inclusive and sustainable impact at scale across food systems.